Condado Group is an independent Customer Relationship Management and Call Center consulting firm focused on helping clients optimize their Marketing, Sales and Customer Service capabilities.  We are recognized for our experience, integrity, partnering approach and proven results.
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Contact Center Rapid Roadmap
Looking for a low-cost, highly focused and accelerated contact center assessment conducted by experienced Condado Group consultants?  Click Here

 

John Dobrotka

Mr. Dobrotka has over five years of experience in the call center industry and has been involved with technology and software for approximately seven years.  His career began as a reservation sales agent for Wyndham International, now known as Wyndham Worldwide.  After demonstrating to the management the marketing potential and cost savings from an informative intranet site, he developed and justified a position for himself as a Computer Systems Analyst.  Following his role in the unique turnaround of Wyndham’s call center operations, Mr. Dobrotka left Wyndham to join Condado Group in December of 2005. 

Since then he has worked on projects for the Ladies Auxiliary to the VFW, Quill, Avectra and the Federal Reserve System.  Mr. Dobrotka’s particular skills in programming, database administration, report development and network administration have made him not only a key component in the growth of Condado Group, but a resource who is regularly requested for special initiatives by satisfied clients.

 

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Condado Group Rapid Roadmap
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