Welcome to the Condado Group web site. We are an independent Customer Relationship Management (CRM) and contact center management consulting firm recognized for its experience, integrity, partnering approach, and proven results.
With offices in Kansas City and Dallas, Condado Group is dedicated to helping our clients dramatically improve the performance of their Marketing, Sales and Customer Service operations. To help our clients in delivering a superior customer experience, Condado Group focuses on the critical integration of people, process, and technology.
We offer a full spectrum of strategy, design and implementation services including:
Recognizing the complexities of the Marketing, Sales and Customer Service environment, Condado Group was formed to provide clients with a completely unbiased resource
capable of helping them achieve their business objectives. Our consultants bring both operational and consulting experience to each engagement which is critical for a successful implementation.